eQuest Releases Enhanced Customer Services
<strong>San Roman, Calif. — June 14</strong><br />eQuest, a global provider of job posting and Internet recruitment management services, has released a new worldwide ticketing system that will improve the speed at which eQuest will communicate and assist its customers.<br /><br />Features include a 24×7 online user interface with complete access to a data-rich knowledge base, a support ticket-entry system, a ticket-tracking system, auto-generated support articles, a section for frequently asked questions and e-mail support tracking.<br /><br />"Our plans are to powerfully demonstrate eQuest’s commitment to our customers by elevating support with more proactive service and problem avoidance systems," John Malone, president and CEO, said. "Maintaining these environments plus continuing our financial investments in these products are key to sustaining a high level of user satisfaction."