eQuest Releases Enhanced Customer Services

<strong>San Roman, Calif. &mdash; June 14</strong><br />eQuest, a global provider of job posting and Internet recruitment management services, has released a new worldwide ticketing system that will improve the speed at which eQuest will communicate and assist its customers.<br /><br />Features include a 24×7 online user interface with complete access to a data-rich knowledge base, a support ticket-entry system, a ticket-tracking system, auto-generated support articles, a section for frequently asked questions and e-mail support tracking.<br /><br />&quot;Our plans are to powerfully demonstrate eQuest&rsquo;s commitment to our customers by elevating support with more proactive service and problem avoidance systems,&quot; John Malone, president and CEO, said. &quot;Maintaining these environments plus continuing our financial investments in these products are key to sustaining a high level of user satisfaction.&quot;