When Certification Fails to Deliver Career Transformation

Dear CertMag: I recently took a class that promised to get me my MCSE, with tutors, videos and online courses. They advertised that I would get a job without any experience. I still don’t have a job and haven’t been able to get my money back because I took the courses. Am I the only one?

Ken Wagner responds:
First of all, the MCSE is aimed at IT professionals who have one to two years of experience in designing, installing, configuring and troubleshooting network systems and is not an entry-level qualification or a substitute for experience.

Second of all, no, you are not the only one. Just do a search online or check out certification forums; there are many threads stating: “This company promised this,” “This company promised that.” However, when it boils down to it, there is always something in the small print of the agreement or contract that a person signs to say that if a certain condition isn’t met (such as if the exams aren’t passed in a set time period, if the person doesn’t accept a job 200 miles away, or if the person is not actively looking for a job) then the person breaks the terms and conditions of the agreement or contract and in turn moves the responsibilities of job hunting away from the training company. If it was really that simple to do a course and be guaranteed a job straight after, everyone would be doing that.

I’m not a lawyer, so…

Wayne Anderson


Wayne Anderson is an Infrastructure Managed Services Architect with Avanade, a company that helps customers realize results in a digital world through business technology solutions and managed services that combine insight, innovation and expertise focused on Microsoft® technologies. He has completed more than 30 Microsoft certifications in his career alongside credentials from CompTIA and other industry vendors. Mr. Anderson’s past roles include management of global certification with Avanade, as well as focus in information security and architecture.

Posted in Dear CertMag|


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