TIA and Avaya Converge on Certification
The Telecommunications Industry Association (TIA) and Avaya Inc. have established a cooperative certification program for professionals interested in convergence technology certifications. As a part of the agreement, Avaya will recognize the TIA Convergence Technologies Professional (CTP) certification exam as equivalent to its own Communications Networking exam, and TIA will recognize Avaya’s Communications Networking exam as equivalent to the CTP exam. The Communications Networking exam is the core requirement for the Avaya Certified Associate (ACA) certification.
Through this program, candidates will be able to certify in multiple programs without facing a drastic increase in testing—and therefore study—requirements.
TIA launched the CTP certification in 2002. It is a foundation-level, vendor-neutral exam covering convergence technologies. The CTP is intended to be a stepping-stone toward product- and application-specific certifications from various vendors, including Avaya. The CTP exam covers core knowledge and skills in data networking, telephony networking and convergence technology areas including standards and protocols, infrastructure, IP protocols, telephony concepts and fundamentals, voice-over-convergence, topology convergence and troubleshooting.
Avaya’s ACA credential has been available since 2000 and is the first step in a series of requirements candidates must fulfill to move on to higher-level Avaya certifications. Avaya offers certifications covering IP telephony, local area networking, messaging, multimedia contact centers, interactive voice response systems and proactive contact solutions.
Emily Hollis is associate editor for Certification Magazine. She can be reached at firstname.lastname@example.org.