TEDS Releases Case Study on Training, Certification

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<p><strong>Atkins, Va. &mdash; Dec. 21</strong><br />TEDS, originator of a fully integrated enterprisewide talent management solution, released a case study showing how the TEDS LMS helped Nortel implement their strategy for developing, delivering, and managing training and professional certification for customers, strategic business partners and employees.<br /><br />Founded in 1895 as Northern Electric and Manufacturing &mdash; a supplier of telecommunications equipment for Canada&#39;s fledgling telephone system &mdash; Nortel has attained global recognition as a leader in delivering communications capabilities that enhance the human experience, power global commerce, and secure and protect critical information. Nortel delivers technology to both service providers and enterprise customers, including end-to-end broadband, voice over IP, multimedia services and applications, and wireless broadband.<br /><br />The study examines Nortel&#39;s three strategic learning management initiatives and how the company systematically and successfully implemented their global learning and certifications support in more than 150 countries and for nearly 160,000 learners. It further demonstrates the advanced features and functionalities the TEDS LMS delivered to support Nortel&#39;s growth and expansion.<br /><br />Chris Howard, principal analyst for Bersin and Associates, explores how Nortel consolidated multiple regional learning management systems into one global LMS: “Today, the company uses a single set of technology systems and tools; standardized business processes, policies and rules; and a global supply chain infrastructure to develop, deliver, and track training and certification for all audiences,” the study states.<br /><br />”Certification is the engine that drives our training programs for customers and channel partners. The vast majority of course development is geared toward helping students achieve their highest possible level of professional certification with Nortel solutions.” &ndash; Global training supply chain prime, Nortel Knowledge Services<br /><br />The entire case study can be read at http://www.teds.com/pdf/nortel-casestudy.pdf. </p>

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