Business Leaders Want More Personal Discussion

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<p><strong>Madbury, N.H. &mdash; May 22&nbsp;</strong><br />If superiors communicated more often by personal discussion, business leaders say their organizations would be more productive, according to a new survey.<br /><br />The majority (67 percent) of senior executives and managers say their organization would be more productive if their superiors communicated more often by personal discussion, according to the global survey of 155 senior executives and managers conducted by NFI Research.<br /><br />Although personal discussion is the No. 1 communication method that executives and managers want their superiors to use, the top way that most communicate is by e-mail.<br /><br />Other top communication methods that executives say would make their organizations more productive if superiors communicated by are e-mail<br />(51 percent), telephone (37 percent) and scheduled meetings (30 percent).<br /><br />&quot;With more and more communication being done electronically, businesses can easily lose that critical, personal touch,&quot; said Chuck Martin, NFI Research CEO.<br /><br />More managers than executives say their organization would be more productive if their superiors communicated more often by personal discussion, telephone and scheduled meetings.<br /><br />When it comes to their personal preferred methods of communicating, the majority say it is e-mail (83 percent), followed by personal discussion (72 percent),<br />telephone (60 percent) and scheduled meetings (43 percent).<br /><br />&quot;I find that many executives avoid conversation because they may be forced to make a decision or express an opinion,&quot; one survey respondent said. &quot;If they keep communications within e-mail, they can continually pass the buck around or back without having to commit.&quot;</p><p>When it comes to organization size, more executives and managers in large organizations said their businesses would be more productive if their superiors communicated through scheduled meetings.<br /><br />NFI Research surveys 2,000 senior executives and managers globally every two weeks. It has chronicled the transformation of business and countless workplace issues for more than eight years.&nbsp; </p><p>NFI Research&#39;s membership represents some of the world&#39;s most renowned and innovative companies, including many members from Fortune 100 Companies.</p>

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