Study Cites Common Ways to Keep New Hires

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<p><strong>Boston &mdash; Sept. 19</strong><br />A study by global consulting firm Novations Group found that 62 percent of employers rely on a structured selection process to make good hires and keep them. </p><p>More than half provide new employees with on-boarding support, often lasting as long as several months.<br /><br />A variety of approaches, the study found, are used to prevent &ldquo;hiring failures,&rdquo; new employees who quit within their first 12 months. For one-third of employers, as many as a quarter of new hires depart within the first year. Another 11 percent can suffer first-year loses of nearly 50 percent.<br /><br />&ldquo;Our study gave us mixed findings,&rdquo; Novations Executive Consultant Tim Vigue said. &ldquo;On one hand, most companies seem to recognize the importance of objective hiring and selection, as well as supporting new hires. But it also appears that a large minority of employers are pretty much winging it.&rdquo;<br /><br />Novations had asked more than 2,000 HR executives what their companies do to minimize first-year departures:<br /> <br /><strong>What does your organization do to minimize &ldquo;hiring failures?” (select all that apply)<br /></strong></p><ul><li><strong> </strong>We follow a structured selection process: <strong>62 percent</strong></li><li>We provide new employees with comprehensive onboarding: <strong>53 percent</strong></li><li> We provide interviewers with tools (e.g., behavioral interview guides) to help evaluate candidate skills: <strong>49 percent</strong></li><li> We train interviewers on interviewing techniques: <strong>48 percent</strong></li><li>We give candidates &ldquo;realistic&rdquo; job previews: <strong>48 percent</strong></li><li>We establish objective hiring criteria for all open positions: <strong>46 percent</strong></li><li>We train hiring managers in on-boarding techniques: <strong>29 percent<br /></strong></li></ul><p>&ldquo;While there is no standard definition of &lsquo;structured selection process, generally, it would consist of objective hiring criteria and a set of tools for the interview team,” Vigue said. “But the study suggests as many as half of major employers don&rsquo;t make such tools available. Also, less than one-third do onboarding training of managers, which is surprising.&rdquo;  </p><p>One interviewing tool that is expected to get greater emphasis is realistic job previews, Vigue said.<br /><br />With respect to onboarding, the study found 15 percent of organizations simply let hiring managers deal with the issue, and 16 percent &ldquo;stick to the basics, mostly paperwork and answering questions.&rdquo;<br /><br />The Novations Group Internet survey of 2,046 senior HR and development executives was conducted by Equation Research.</p>

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