SkillSoft Survey, Employees Question Boss’ Abilities

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<strong>Nashua, N.H. &mdash; Oct. 16</strong><br />SkillSoft PLC, a provider of e-learning and performance support solutions for global enterprises, government, education and small to midsized businesses, has announced in conjunction with National Boss&rsquo; Day the results of a revealing survey about management perceptions in the workplace.  <br /><br />The SkillSoft survey found that more than 35 percent of employees do not consider their boss a leader, and 30 percent of employees do not think their boss is qualified for the job.<br /><br />For the study, SkillSoft interviewed more than 200 employees, ranging from entry-level to executive positions, in IT, sales and marketing, customer service, finance, human resources, administration, etc.<br /><br />More than 80 percent of the participants were younger than 50, and more than 40 percent have been in their field for more than 10 years. Additionally, almost half were from information technology.  <br /><br />The study included participants from all areas of the United States, and more than 60 percent have been with their employer for more than three years. <br /><br />The study went on to reveal that 65 percent of employees in IT-related roles would attest to their boss&rsquo; leadership skills, as opposed to 51 percent of employees in sales and marketing that questioned the ability of their boss to lead their department. <br /><br />&ldquo;This new report uncovers an all too common challenge plaguing businesses,&rdquo; said John Ambrose, SkillSoft senior vice president of strategy, corporate development and emerging business. &ldquo;Managers are likely to receive little or no guidance in developing strong leadership skills. However, management training is an integral component for enhancing employee productivity, improving job satisfaction, reducing employee turnover and maintaining agility in the workforce.&rdquo;<br /><br />Most of these skills can be acquired through a corporate training program that incorporates a mix of e-learning components such as knowledge portals, leadership training videos and online content geared toward management and leadership issues.  <br /><br />By making these resources available, managers are able to acquire the leadership skills required to guide, nurture and inspire their staff. The result is a more knowledgeable, effective and motivated organization.

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