Research Shows Tumultuous First Quarter for Enterprise Telephony Market

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<strong>Boston &mdash; June 18</strong><br />Communications market research firm <a href= target=_blank>Infonetics Research</a> released the first quarter (1Q09) edition of its enterprise telephony report. <br /><br />The PBX market declined more than anticipated in the first quarter of 2009, with worldwide revenue dropping 31 percent year-over-year to $1.7 billion. A combination of less demand due to the economy, and just plain buyer uncertainty drove the market lower. Sales were relatively flat in Latin America, but were down significantly everywhere else. <br /><br />&ldquo;One of the prime drivers of PBX sales is economic expansion, and once the world&#39;s major economies recover, likely in 2010, we should see an uptick in PBX sales, said Matthias Machowinski, directing analyst for enterprise voice and data at Infonetics Research. <br /><br />Report highlights:<br /><br />The swings from 1Q08 to 1Q09 (year-over-year) in enterprise telephony vendor market share vary significantly, with Siemens gaining the most (4 percentage points) and Nortel losing the most.<br /><br />Siemens is the only PBX vendor gaining share quarter-over-quarter in 1Q09, up 13 percent.<br /><br />PBX market-share leader Cisco had the worst quarter (vs. 4Q08), but held on to the top revenue spot, slightly ahead of Avaya.<br /><br />The pure IP PBX segment was slightly more insulated than the rest of the PBX market, with revenue down &#39;only&#39; 13 percent year-over-year.<br /><br />New product introductions helped this segment avert more significant declines.<br /><br />TDM PBX products are expected to continue to decline as companies shift to IP-based communications, while the IP PBX segments (pure and hybrid) are expected to pick up post-recession.<br /><br />Infonetics&#39; enterprise telephony report tracks 3Com, Aastra, AudioCodes, Alcatel-Lucent, Avaya, Cisco, Dialogic, Mitel, NEC, Nortel, NET/Quintum, Samsung, ShoreTel, Siemens, Tadiran, Toshiba, Vertical and others. The report provides worldwide and regional market size, analysis and forecasts through 2013 for TDM PBX/KTS systems, IP PBX systems with hybrid and pure IP splits, IP PBX by system size, VoIP gateways and IP desk phones and soft phones. Pivot tables are included. <br />

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