Question 1) Microsoft Windows XP Operating System

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Objective: Managing and Troubleshooting Access to Resources
SubObjective: Manage and troubleshoot access to and synchronization of offline files

Multiple Answer Multiple Choice

You are a desktop support technician for your company. All users on the Active Directory domain have Windows XP Professional computers.

Linda, a member of the Human Resources department, travels to all company locations with her laptop computer that contains confidential employee records. While on location, Linda often adds new records and modifies existing files. She asks you to configure her computer so that these records are protected in the event her laptop is stolen. She currently stores the employee records in a folder named HR within the My Documents folder. The master records are maintained on a secure server computer in an encrypted, shared folder where they are also available for modification and changes by senior management.

You decide to configure Linda’s computer to work with the HR documents over a network connection. When she connects remotely, changes she makes to the HR documents on her computer should be sent to the network resource. When she disconnects, the files should remain available on her computer. The files should be secured at all times.

What should you do to implement these actions? (Choose all that apply. Each correct answer represents a portion of the solution.)

A. Update the employee records on the network server and then delete the files in the HR folder.
B. Redirect Linda’s My Documents folder to the network server.
C. Enable Automatically synchronize the selected items when I log on to my computer.
D. Enable Synchronize all offline files before logging off.
E. Enable the Prevent use of Offline Files folder option in the Group Policy settings.
F. Encrypt the Offline Files folder.

Answer:
A. Update the employee records on the network server and then delete the files in the HR folder.
C. Enable Automatically synchronize the selected items when I log on to my computer.
D. Enable Synchronize all offline files before logging off.
F. Encrypt the Offline Files folder.

Tutorial:
In this scenario, Linda’s computer should be set up to access files from the network server through the Offline Files feature. Windows XP Professional provides a special database, known as the client-side cache (CSC), in the system root folder. The Offline Files feature uses the CSC for all file storage and retrieval, and cannot be applied to an existing folder on the local computer. The files in the HR folder should be deleted after any changes are updated in the network resource. This will prevent Linda from accidentally working with outdated files, and it will make sure unauthorized users do not see these confidential files. To avoid confusion, Linda should probably delete the HR folder as well.

To enable Offline Files, you should open My Computer and select Folder Options from the Tools menu, click the Offline Files tab, and check the Enable Offline Files checkbox. Enabling the Automatically synchronize the selected items when I log on to my computer option will cause any changes Linda made to the files on her laptop to be sent to the network resource. Enabling Synchronize all offline files before logging off will send any changes Linda makes during her connection to be sent to the network resource, and also download cached files from the network resource to her computer. Checking the Encrypt offline files to secure data will provide security by encrypting the employee record files on her computer within the Offline Files folder.

Once you have configured Linda’s files to use Offline Files, Linda can populate the Offline Files folder with the required records from the network share. Linda should browse to the shared resource and select the folders and files of interest. Then she should right-click the selected objects and select Make Available Offline from the context menu. The Offline Files Wizard opens. Linda can follow the instructions to finish setting up the employee records for secure, offline use.

You should not enable the Prevent use of Offline Files folder setting in a Group Policy; doing so would prevent Linda from opening any files while she was disconnected from the network.

Redirecting Linda’s My Documents folder to a network server provides a number of useful features for her in her role as a mobile user. However, the My Documents folder is normally available only to the user to whom it belongs, and would not be accessible by senior management.

Reference:
1. Microsoft TechNet Online – Microsoft Knowledge Base Article
– HOW TO: Use Offline Files in Windows XP

2. Microsoft TechNet Online – Products and Technologies
– Windows XP Professional – Microsoft Windows XP Professional Resource Kit Documentation -Part II Desktop Management – Ch 6 Managing Files and Folders – Using Offline Files – Synchronizing Files – How Synchronization Works

3. Microsoft TechNet Online – Products and Technologies
– Windows XP Professional – Microsoft Windows XP Professional Resource Kit Documentation -Part II Desktop Management – Ch 6 Managing Files and Folders – Using Offline Files,” ‘”Group Policy Settings That Affect Offline Files

These questions are derived from the Self Test Software Practice Test for Microsoft exam #70-271 – Supporting Users and Troubleshooting a Microsoft Windows XP Operating System

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