Novell: Certification for ROI

If you’re like most people these days, you’re giving serious thought to your budget. In the IT business, there is one thing you can’t cut back on: training for employees. Effective IT training can provide quick return on investment (ROI) by increasing proficiency, minimizing downtime and reducing outside support costs.

A recent Novell survey sheds light on what IT customers hope to gain from Novell training. More than half (55 percent) of customers surveyed indicated that training options are reviewed prior to a software purchase and have a moderate to strong impact on the final purchase decision.

Survey results also indicated that Linux Server and Systems Management will be the top training priorities for customers in 2009. Half of respondents identified these areas as priorities, and between two-thirds and three-fourths plan to complete or renew Novell certifications in these areas. For Linux Server, Novell offers classes ranging from SUSE Linux Enterprise Server 10 Fundamentals to SUSE Linux Enterprise Server 10 Advanced Administration.

In addition to showing training focus areas, the survey also indicated what respondents hope to gain from training, including:

  • Reduced downtime: When staff members are properly trained, they have the skills to efficiently handle issues that arise. Less downtime equals lower costs.
  • Maximized product value and use of advanced features: Gain the ability to use products to their fullest and get the most out of IT investments.
  • New products: Ease deployment with access to the necessary training and resources.

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