New Support From Microsoft Will Aid the Growing MSP Field

Given the state of the economy at the moment, more and more IT departments are resorting to layoffs and budget cuts. Forced to maintain their levels of service and security with fewer resources, many are turning to the use of managed services providers (MSPs).

“In an economy that’s sorely in need of some good news, [it’s] a really good thing to point out that [MSPs have] not just weathered the economic downturn but they’re experiencing growth,” said Charles Weaver, president of MSPAlliance, a professional association that create standards and education opportunities for the managed services industry.

“Many [MSPAlliance] members have been cautiously watching the economy and wondering how that’s going to impact [them],” Weaver said. “And I think [while large-scale projects] are definitely being pushed off, overall the recurring managed services — infrastructure, management and monitoring — that our members provide to businesses around the world are actually increasing. I think that we are expected to see this maintain growth for the next several years.”

On top of that, Weaver had even more good news for the managed services industry: its recently announced partnership with Microsoft. Weaver described the partnership as a “reciprocal recognition” in which each organization will promote and give credit for the other’s certification process.

“On one hand, the MSPAlliance will be recognizing officially certain Microsoft certifications — those specifically in their IT infrastructure environment, those around system center essentials and basically anything dealing with IT infrastructure management,” he said. “And those companies who obtain those Microsoft…


Meagan Polakowski

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