New Credential for Health Care IT Workers

Downers Grove, Ill. — Dec. 12

As health care providers expand their use of IT solutions for patient care and medical practice administration, CompTIA, the nonprofit trade association for the IT industry, has introduced a new credential for IT workers serving the health care market.

The CompTIA Healthcare IT Technician specialty certification is a vendor- and technology-neutral credential that covers the knowledge required to implement, deploy and support health care IT systems, including electronic medical record and electronic health record (EMR/EHR) systems.

CompTIA also announced that the first CompTIA Authorized Quality Curriculum approved courseware for the Healthcare IT Technician specialty certification is now available from Element K. The instructor-led training from Element K focuses on essential health care IT concepts and terminology as well as how to deploy and support EMR/EHR systems.

Technology is viewed as an important component of a medical practice by nine out of 10 doctors, dentists and health care administrators surveyed for CompTIA’s third annual Healthcare IT Insights and Opportunities study, published earlier this month. Three-fourths of health care providers expect to increase their technology spending in the next 12 months compared to last year.

“Technology is clearly changing the way health care is delivered,” said Terry Erdle, executive vice president, skills certification, CompTIA. “That means the skill sets of IT professionals working in health care must change as well.

“The CompTIA Healthcare IT Technician specialty certification addresses both technical proficiency and knowledge of health care terminology and regulatory requirements. Individuals who earn this credential will be well-positioned to install, administer, service and support health care IT systems in a broad range of clinical settings.”

The CompTIA Healthcare IT Technician specialty certification closely maps to two job roles for skilled health IT specialists identified by the Office of the National Coordinator for Health IT as being critical in helping health care providers transition to EMR/EHR systems. These roles are implementation support specialist and technical and software support staff.

The credential is also relevant for managed IT service providers that deliver technology services and consultation to medical facilities, offices and practices as well as to health care professionals involved in health care IT liaison roles

Potential candidates should possess a basic understanding of a medical practice workflow while adhering to code of conduct policies and security best practices. The exam is intended for IT professionals who are CompTIA A+ certified or have 500 hours of hands-on IT technical experience in the lab or field, plus the knowledge and skills necessary to deploy and support health care IT systems in clinical settings. The specialty certification can also be used to validate the technical skills of health care professionals with adequate training or experience in the basics of IT hardware installation and maintenance.

Areas of health care IT covered in the exam include regulatory requirements, organizational behavior, IT operations, medical business operations and security. Exam vouchers are available in North America through the CompTIA Marketplace or directly through Pearson VUE and Prometric.

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