<strong>Phoenix — Sept. 19</strong><br />NetPro Computing, Inc. has announced the availability of a new report that focuses on the job satisfaction of directory and identity IT professionals. <br /><br />Using results gathered from NetPro's fifth Directory Services and Identity and Access survey conducted at the Directory Experts Conference (DEC) 2007 in in April, the new report dives into the data to analyze job satisfaction levels, identify factors that improve and lower satisfaction and compare satisfaction levels by job title and other demographics.<br /><br />”I was pleased with the survey response rate and candid feedback from the DEC attendees,” said Gil Kirkpatrick, NetPro expert in residence and DEC founder. “The end result is a strong data sample that IT pros can benchmark against and use to improve their job satisfaction levels. It's also important data for the organizations that employ these skilled IT staffers, helping them to understand what it takes to retain the best people.”<br /><br />Among the report's key findings:<br /><br /><ul><li><strong>Identity and access management professionals are significantly happier with their jobs than the average American worker. </strong>The survey found 74 percent of respondents were either satisfied (39 percent) or very satisfied (35 percent) with their jobs, a percentage that easily exceeds the 50 percent satisfaction levels found among American workers in another national study.</li><li><strong>Seniority has its rewards. </strong>Job satisfaction is linear by experience level. Increasing seniority means greater job comfort and features such perks as increased autonomy and first pick of choice projects.</li><li><strong>Challenges are a good thing. </strong>As a group, survey respondents gain satisfaction from working with new and exciting technologies, constant challenges and new experiences and continuous opportunities to learn and gain new skills.</li><li><strong>Internal politics are the biggest cause of job dissatisfaction. </strong>Survey respondents get frustrated by issues that prevent them from doing their jobs efficiently. Other negative factors are excessive bureaucracy, lack of tools and resources and insufficient time to do tasks well.</li><li><strong>Better tools trump higher pay? </strong>Respondents had many suggestions on how to improve their job satisfaction, but most surprisingly, getting better tools and automation easily topped the list, beating the second-place finisher (higher pay) by a margin of two to one.<br /></li></ul>Along with these insights, the report contains a wealth of ideas on how to further improve job satisfaction categorized in profiles and recommendations by job title and experience level.
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