NetEx Study Shows Needs Are Not Being Met

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The business continuity and disaster recovery needs of many organizations are not adequately met, according to a recent poll of 170 IT managers, all of whom have storage budgets of more than $99,000. The implications of these deficiencies are poor organizational performance, non-compliance and even overall business failure.


“A large percentage of companies (more than 65 percent) said they weren’t always meeting their business continuity and disaster recovery objectives,” said Robert MacIntyre, vice president of business development at NetEx, the company that sponsored the survey. “They said that they wanted to leverage existing infrastructure. They wanted to do that, but they couldn’t always do it because of the transport technology currently being used. As a result, there were issue with things like packet loss and jitter.”


Of the respondents, more than half said that business continuity/disaster recovery wide-area network (WAN) storage solutions were “too complex and expensive,” and approximately 63 percent said the requirements for these solutions were moving so rapidly that bandwidth could not keep up with demand. However, about half also responded that they would be taking some kind of action this year to help meet their business continuity/DR throughput needs.


“I think it’s very eye-opening,” MacIntyre said. “It validates that people are very interested in business continuity and disaster recovery, though they may not always know about packet loss and those kinds of things. There’s an education process that has to occur as well.”


“We didn’t want to direct their answers, so we tried to ask them as objectively as we could,” he added. “We wanted to re-validate that there really are issues out there. We wanted to know if there was packet loss out there. We think we’ve accomplished that. What we’re learning is that there are concerns across these networks.”


MacIntyre said NetEx’s own Hyper Powered IP, a storage application optimizer, dealt with many of the business continuity/DR problems these companies were facing. The product, which includes features like EMC SRDF Adaptive Copy & SRDF/A, VERITAS Volume Replicator/NetBackup, NetApp SnapMirror & SnapVault, and IBM TSM, is deployed in an appliance-based configuration that easily attaches to an existing network infrastructure, and requires no changes to applications or code upgrades to existing network devices. “That’s where our product comes in: to help resolve some of these network issues and help move the data that needs to be moved for continuity purposes.”


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