Mobility Solutions Pose Challenges for IT

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<p><strong>London &mdash; Aug. 30</strong><br />Ahead of the planned autumn launch in Europe of Apple&rsquo;s iPhone, and with the availability of smartphone in the United States, many mobility solution vendors are positioning themselves to support the device. </p><p>Mark Blowers, Butler Group senior research analyst, says unapproved devices could compromise corporate information. As such, they must be managed as capably as other assets. </p><p>But as of now, most organizations do not have the management or technical capabilities sufficient to undertake effective mobile device management. <br /> <br />The major challenges that mobile devices such as the iPhone cause enterprises are in the areas of security, management, control, cost and heterogeneity. </p><p>Employees&#39; adoption of such devices tends to be user-driven in many instances, as features such as ease of use, better screen, e-mail, calendars and contacts provide greater convenience, and they can motivate the workforce to use the new device for corporate use. </p><p>If IT organizations do not provide an appropriate security and management infrastructure, there is a risk that unapproved devices could compromise corporate information.<br /> <br />In recent times, both personal digital assistants (PDAs) and smartphones have greatly increased the functionality and capabilities offered, and the distinctions between them have narrowed significantly. </p><p>With differing degrees of success, many PDAs and smartphones now offer an extensive range of features that can be used to address enterprise requirements, such as better screens, qwerty keypad, choice of connectivity technologies and client applications</p><p>The convergence of PDAs and mobile phones is set to continue, and it could well be boosted by the availability of Apple&rsquo;s iPhone.<br /> <br />With remote working becoming more popular, there will be increasing pressure on the IT department to integrate a growing number of different mobile devices with the existing infrastructure &mdash; the iPhone could well be another BlackBerry that the IT manager will be compelled to adopt.</p><p> There is now a need for mobile middleware to provide a foundation on which to base mobile applications capable of handling many types of endpoint and form factor.<br /> <br />From an enterprise perspective, mobile devices will soon be as important a part of the corporate infrastructure as any of the other computing assets. </p><p>Most organizations do not have the management or technical capabilities sufficient to undertake effective mobile device management. </p><p>As mobile devices are increasingly used by enterprises for critical application delivery, organizations must ensure they are managed as capably as other assets. </p><p>Using a managed service to deliver know-how and operational support is one alternative to consider.</p>

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