Kenexa Research Publishes Findings on Benefits

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<p><strong>Wayne, Pa. &mdash; April 12</strong><br />The latest research conducted by the Kenexa Research Institute (KRI), a division of Kenexa (a provider of talent acquisition and retention solutions), suggests that U.S. employees have differing opinions when it comes to<br />satisfaction with their employer-offered benefit packages.&nbsp; </p><p>Based on recently compiled data from Kenexa&#39;s database of employee survey results known as WorkTrends, as well as Kenexa&#39;s normative databases, it appears that employee satisfaction with benefit offerings is largely predicated by the industry in which the employee works and the job function performed.<br /><br />Industries that report a decline in employee benefit satisfaction include heavy manufacturing, wholesale/retail trade, health care products and pharmaceuticals, communications service/utilities, banking and to a lesser degree, education.<br /><br />Industries demonstrating a rise in employee benefit satisfaction include health care services and financial services. </p><p>Overall, employee satisfaction with benefits in the light manufacturing, construction/engineering, food industry, wholesale/retail, government/public administration, transportation services and business services industries<br />showed only slight or no change over the past few years.<br /><br />Not surprising is that the most volatile industries were electronics and computer manufacturing, given the unpredictability of the marketplace and the resulting &quot;trickle-down&quot; effect on compensation and benefits.<br /><br />Actual job functions reporting the biggest decline in benefits satisfaction included first-line supervisors, clerical, service, crafts/skilled trades, operatives and laborers. </p><p>Those demonstrating the greatest gains in benefit satisfaction were managers and executives, and<br />those with generally slight or no change in benefits satisfaction included those in technical, sales or professional positions.<br /><br />&quot;It is interesting to note that employees who work in &#39;best practices&#39; companies are noticeably more favorable in their satisfaction with their benefits and their responses tended to be more stable and congruent,&quot; said Jack Wiley Kenexa Research Institute executive director. <br /><br />As logic might dictate, salaried employees gave higher benefit satisfaction grades than hourly employees, and those employed in larger companies showed higher levels of satisfaction than those in smaller companies. </p><p>The more mature employee in terms of age showed<br />markedly higher levels of satisfaction than their Generation X co-workers.</p>

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