Troubleshooting Exchange Server 2003

These questions are derived from the Self Test Software Practice Test for Microsoft exam #70-284 – Implementing and Managing Microsoft Exchange Server 2003

Objective: Installing, Configuring, and Troubleshooting Exchange Server 2003
SubObjective: Install, configure, and troubleshoot Exchange Server 2003

Single Answer, Multiple Choice

Your company consists of a central office and a branch office. The company’s network consists of a single Active Directory domain and two sites. The sites are connected through a private WAN link. Each site contains at least one global catalog server. All servers run Windows Server 2003. To conserve WAN bandwidth, Active Directory replication is configured to occur only at night.

You must create an Exchange 2003 organization and deploy Exchange servers to both offices. You successfully install the first Exchange server in the central office, create a second routing group and assign your assistant, who is located in the branch office, to the Exchange Full Administrator role for the default administrative group. The assistant attempts to install Exchange Server 2003 on a computer in the branch office, but the installation fails.

You verify that the assistant is a member of the local Administrators group on that computer. You must ensure that an Exchange server can be immediately installed in the branch office by using the least amount of administrative effort.

Which of the following should you do?

  1. Add your assistant’s user account to the Domain Admins group.
  2. Instruct your assistant to run the DomainPrep program in the branch office.
  3. Instruct your assistant to repeat the installation and to specify the global catalog server in the central office as a parameter.
  4. Assign your assistant to the Exchange Full Administrator role for the organization, and instruct the assistant to repeat the installation.

 

Answer:

C. Instruct your assistant to repeat the installation and to specify the global catalog server in the central office as a parameter.

Tutorial:
When you installed the first Exchange server in the central office, you modified the Active Directory schema to support Exchange and created a new Exchange organization. After the installation, you created an additional routing group for the Exchange servers that will be installed in the branch office, and you delegated the Exchange Full Administrator rights at the administrative group level to your assistant. However, Active Directory replication between the two sites is configured to occur only at night. Therefore, the changes to Active Directory that were made during the installation of Exchange Server 2003 have not been propagated to the domain controllers in the branch office.

If you are not allowed to force Active Directory replication between the sites to occur immediately, then you should instruct your assistant to repeat the installation in the branch office by issuing the setup/choosedc command and specifying the FQDN of a domain controller in the central office. During the installation, the Exchange Setup program will communicate with that domain controller. The installation will succeed because the specified domain controller contains all the necessary information about the new Exchange organization.

A user who has been delegated the Exchange Full Administrator rights at the administrative group level can install Exchange Server 2003 in that administrative group, as long as it is not the first Exchange installation in a domain. The network in this scenario consists of a single domain. Therefore, your assistant should be able to perform the installation successfully.

The network in this scenario consists of a single domain, and you have already successfully installed one Exchange server. ForestPrep and DomainPrep have already been run as part of that installation, which occurs by default in a single domain installation. Thus, there is no need to run either of these programs again.

Once the domain has been prepared, your assistant does not need to be a member of the Domain Admins group in order to be able to install Exchange Server 2003. Membership in the local Administrators group and the Exchange Full Administrator rights at the administrative group level are sufficient in this scenario.

Reference:
1. Exchange Server 2003 Deployment Guide – Installing New Exchange 2003 Servers
- Table 2.1 Chapter 2 procedures and corresponding permissions, pp. 9-10.

2. Exchange Server 2003 Deployment Guide – Installing New Exchange 2003 Servers
- Running Exchange 2003 ForestPrep, pp. 15-17.

3. Exchange Server 2003 Deployment Guide – Installing New Exchange 2003 Servers
- Running Exchange 2003 DomainPrep, pp. 17-18.

4. Exchange Server 2003 Deployment Guide – Installing New Exchange 2003 Servers
- Running Exchange 2003 Setup, pp. 19-22.

5. Exchange Server 2003 Deployment Guide – Improvements to Exchange 2003 Setup
- Improvements to Exchange 2003 Setup, pp. 5-7.

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