InformationWeek Ranks Convergys in Top 10 For Innovative Use of Technology

<p><strong>Cincinnati &mdash; Sept. 25 </strong><br />Convergys Corp., a global provider in customer care, human resources and billing services, has announced its selection to the InformationWeek 500 Top 10, a list that recognizes companies for their innovative use of technology. <br /><br />At the awards ceremony held in Tucson, InformationWeek recognized Convergys for its innovative use of technology-based solutions that improve customer loyalty and profitability and that improve employee retention.<br /> <br />For 20 years, InformationWeek has identified and honored the nation&#39;s most innovative users of information technology with its annual listing. </p><p>The list is unique among corporate rankings because it spotlights the power of innovation in information technology rather than simply identifying the biggest IT spenders. </p><p>Convergys has rapidly moved ahead in the listing over the past two years, going from a ranking in the top 500 in 2005, placing 81 in 2006 and now in the top 10.<br /><br />"We develop and deploy innovative technology-based solutions to transform customer and employee relationships through proactive care, raising the effectiveness of self-care, enhancing agent efficiency and optimizing the value of all customers," said Bob Lento, president of information management. "Convergys has invested hundreds of millions in research and development and now holds an impressive 137 patents or patents-pending for advanced technology in all phases of customer care, human resources and billing."</p>

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