iCIMS Named Finalist in American Business Awards

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<p><strong>Hazlet, N.J. &mdash; June 11&nbsp;</strong><br />iCIMS, a software-as-a-service (SaaS) provider, has been named a finalist in the 2007 American Business Awards.&nbsp; </p><p>Recognized for his ability to develop and execute innovative customer service programs at iCIMS, Tim Ross, manager of account services, was recognized in the &ldquo;Most Creative Person&rdquo; award category.<br /><br />Hailed as &ldquo;the business world&rsquo;s own Oscars,&rdquo; the American Business Awards are the only national, all-encompassing awards program honoring great performances in business.&nbsp; </p><p>More than 2,000 entries from companies of all sizes and in virtually every industry were submitted for consideration in more than 40 categories, including Best Overall Company, Best Executive, Best New Product or Service and Best Corporate Social Responsibility Program.<br /><br />&ldquo;We are honored that Tim and iCIMS Support have been recognized by the American Business Awards,&rdquo; said Colin Day, iCIMS president and CEO. &ldquo;This award is a testament to our company&rsquo;s dedication to customer service, which is reflected by iCIMS&rsquo; 97 percent customer renewal rate. We are very proud of Tim and thank him for his ongoing commitment to iCIMS&rsquo; service programs.&rdquo;<br /><br />Ross&rsquo; contributions to iCIMS&rsquo; Customer Service encompass client education, training, and overall customer satisfaction.&nbsp; </p><p>Included in iCIMS&rsquo; client education offerings are free biweekly training webinars, which ensure all iCIMS clients are maximizing the potential of their iRecruiter investment through user adoption and system proficiency.&nbsp; </p><p>Additionally, iCIMS provides all system users with access to the company&rsquo;s Customer Care Site, an interactive networking forum for iCIMS clients to exchanges best practices, download industry materials and receive system tips on demand. </p>

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