iCIMS Delivers Performance Management Solution

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Hazlet, N.J. — Nov. 13
iCIMS, a software-as-a-service (SaaS) provider, announced an expansion of its partnership with Lulu Enterprises. An existing user of iCIMS’s pre-hire software tools, Lulu enhanced its use of the iRecruiter™ Talent Platform to now include performance management capabilities as well.

Lulu Enterprises was founded in 2002 and is a digital media exchange for books, music and other digital content. Over the past year, the company has experienced rapid growth, doubling in size and expanding to offices around the world. Realizing that these business changes could hinder management’s ability to assess and retain top talent, HR sought an effective, user-friendly performance management system.

Lulu’s HR department focused on improving the ways in which employee assessments were collected and tracked. To meet this need, iCIMS enhanced Lulu’s Talent Platform with the iForms engine, which turned its paper-based evaluations into an interactive, online process that enabled easy data collection, searching and reporting.

Performance management at Lulu is now centrally managed, and employees in offices around the world are coordinated in their assessments. Kimberly Richards, HR manager at Lulu Enterprises, said, “With iRecruiter, we don’t just collect performance management information, we are able to analyze the data and apply the results toward improving our organization and our employees.”

Both Lulu and iCIMS have been very pleased with the performance management results thus far. iCIMS’s Product Manager Teddy Jones said, “Leveraging iRecruiter for post-hire tracking, specifically, for performance management, is a natural extension of iRecruiter and is a great way for clients to maximize the potential of their Talent Platform. We look forward to continuing to help clients expand their platform to support their ongoing human capital needs.”

iCIMS helps clients of all sizes manage the entire employee life cycle with on-demand HR software. Contributing to its success, iCIMS boasts a 97 percent client retention rate and places an emphasis on high-quality customer service. Notable clients joined by Lulu include FedEx Services, Liz Claiborne, XM Satellite Radio and nearly 500 others.

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