HR XCEL Offers Clients Innovative View of Delivery

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<p><strong>Charlotte, N.C. &mdash; Oct. 9</strong><br />Using innovative, cost-saving human resources outsourcing (HRO) methods and technologies, HR XCEL excels at making clients&rsquo; lives easier. </p><p>The firm is now offering its clients another innovation: 24×7 access to a Web-based &ldquo;dashboard&rdquo; view of HR XCEL&rsquo;s service delivery.<br /><br />&ldquo;As a result of our rapid growth over the past few years, we were at a crossroads,&rdquo; said Todd Wiebusch, HR XCEL CEO. &ldquo;Our clients were getting larger and more sophisticated, and they wanted a more fully integrated pay-benefits-HRO solution. </p><p>”Now, they have an unparalleled way to see what we&rsquo;re doing for them, and how well we&rsquo;re meeting their expectations.&rdquo;<br /><br />To meet the needs of its growing client base, HR XCEL recently invested more than $500,000 on its new software as a service (SaaS). </p><p>This software offers clients the most accurate &ldquo;at-a-glance&rdquo; snapshot of their HR and benefits administration landscape available.<br /><br />&ldquo;We&rsquo;ve made significant investments in both our payroll and IT domains to deliver a more consistent, sophisticated and integrated solution to our clients,&rdquo; said Jill Sterling, HR XCEL vice president of information technology. &ldquo;We&rsquo;ve migrated all our major services to Web-based platforms and overlaid all of these services with a state-of-the-art CRM system. </p><p>”This system allows clients to monitor their human capital assets, as well as our performance, via a client-customized dashboard on a 24×7, real-time basis. We believe we&rsquo;ve constructed a true, best-of-breed SaaS solution.&rdquo;<br /><br />HR XCEL has long embraced this technology and looks forward to further investments in SaaS.</p><p>&ldquo;We are thrilled to make these investments,&rdquo; Weibusch said. &ldquo;It allows us to offer clients a more viable, scalable solution. Further, it leads to growth, making us more competitive in service delivery and pricing. We believe these investments will allow our clients to focus on their core businesses and enable them to get maximum benefits from their investment in human capital.&rdquo;<br /><br />HR XCEL provides comprehensive human resource outsourcing, benefits administration outsourcing and payroll solutions for a wide range of clients and their employees in all 50 states, Canada, Mexico and Puerto Rico.<br /><br />Founded by veteran HR professionals, HR XCEL allows clients to focus on their core business lines and activities that generate revenue and profit.</p>

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