Financial Crisis to Remove $40B From Global Retail Banking Tech Market

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London — March 12
The global banking technology market will decline by almost 2 percent in 2009, according to a new report by independent market analyst Datamonitor. The report, “Impact of Financial Crisis on Technology Spending in Banking,” says this will be concentrated in European and North American markets, led by the U.K., where banking technology spend will have the greatest fall, declining almost 7 percent.

Datamonitor expects overall technology growth to remain depressed compared to pre-crisis forecasts up to 2012, removing more than $40 billion of what would have been IT spending from the banking sector during next five years.

While the collapse of the banking system appeared to be averted back in October 2008, the drivers behind the crisis around debt manageability, asset prices and confidence in the banking system have not gone away.

“With the impacts of the financial crisis now well apparent on the real economy, there is a vicious circle deepening between the banking sector and global economy,” said Daniel Mayo, director of analysis for Datamonitor’s Financial Services Technology. “The impacts of government initiatives around the world are unlikely to lead to ‘green shoots’ until well into 2010 in most markets.”

The need to shore up capital base and manage losses means banks will have weak operating income growth in 2009, and this means cost management and cost reduction is the order of the day.

Datamonitor’s report finds that while IT budgets are under pressure, requirements are different to the last IT downturn cycle — after dot-com crash — in which technology was particularly targeted for cost reduction. Indeed for banks post financial crisis, IT intensity is likely to increase; this is the ratio of IT cost to overall operating cost base. Technology spend will reduce, but the need to obtain synergies from recent mergers and drive lower costs/higher productivity elsewhere will protect budgets to some degree.

Banks are realizing the crisis is likely to drive a structural shift in the banking sector and future operating income growth and that this will eventually require a corresponding structural shift in the bank structures and organizational size. Immediate cost pressures will constrain in the short term, but this will need transformation and IT investment.

Many areas of IT spending will therefore remain resilient. IT spend in the branch will be maintained as banks look to technology to maintain service levels after head-count reduction, with banking operations (e.g. account administration/ loans processing) growing in IT investment focus to support greater efficiency and drive lower cost base. Similarly, technology spend to support risk management and compliance will be maintained, however, banks will be looking to reuse existing systems as far as possible, so immediate technology vendor opportunity will be more subdued than many expect.

Mayo concluded: “The downward impact of financial crisis on banking technology spend will be significant. This is a major structural shift in banking and banks will need to adjust their operating cost bases accordingly. However, with many aspect opportunities for technology vendors to support this required transformation has increased.

“Banks are more open than ever to alternative sourcing approaches and internal IT departments will likely bear a significant brunt of IT spend reduction pain. Two thousand nine and indeed 2010 are likely to be tough years for vendors, but medium- and long-term opportunities remain significant for those who can adapt.”

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