Echelon Showcases Service Improvement Learning at HRD 2008

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The story of how employee recruitment and development aided the successful re-branding of London&#39;s St Pancras International as a quality leisure destination is showcased at HRD 2008 &mdash; April 15-18, 2008, in London &mdash; by Echelon Learning.<br /> <br />A learning design and service improvement specialist, Echelon fields a growing offer in customer service development, spanning research, design and delivery, feedback and monitoring methods.<br /> <br />At HRD, the company is hosting a showcase titled Full Steam Ahead at St Pancras&#39;, an actor-led demonstration exploring the interactive assessment activities used to recruit and develop employees for the St Pancras International Station on behalf of London & Continental Railways (LCR) for the Channel Tunnel Rail Link development.<br /> <br />In addition to being a key destination for Eurostar and U.K. high-speed rail services, St Pancras International, which reopened last November after a restoration costing 800 million pounds, has been transformed into a major retail and leisure destination. <br /> <br />Mobile Learning is an innovative element of the St Pancras program, and Echelon is showing live demonstrations of mobile learning tools delivered via PDAs at the station on its Stand 914. <br /> <br />The Echelon offer at HRD demonstrates the scope for the professional learning design and publishing services which Echelon offers, ranging from learning delivered by PDAs to a blend of proprietary and generic content for qualification, CPD and performance support published in text and/or electronically. <br /> <br />Echelon clients include institutes such as the RTPI, CIPS and the IIA, business schools and universities and corporate clients including BUPA, Moat and Vodafone. <br />

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