CTT+ Solidifies Skills

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Teaching: The Noble Profession



Certified IT trainers have proven skills that can help them move up the
career ladder and migrate to different industries. The Certified
Technical Trainer (CTT+) certification program, run by CompTIA, recently
gained a committee of experts who will oversee the program and ensure
its value to certified professionals.



“CompTIA has put together a strong committee based on industry leaders
from both the technology side and the training side to support the
standard, to help it grow, to keep it modern and relevant and useful to
the training industry and trainers everywhere,” said Margaret Burniston,
director of marketing for Friesen, Kaye and Associates.



CTT+ is based on standards developed by the International Board of
Standards for Training, Performance and Instruction (ibstpi) and
requires a computer-based knowledge exam and a video-based performance
test. Among the domains covered by the exams are: analyzing course
materials, establishing credibility, demonstrating effective
communication and presentation skills, responding to requests for
clarification and reporting evaluation information.



“It definitely gives trainers a competitive edge,” said Wendy Post,
certification program manager for CompTIA. “Getting the certification
could bring someone from an IT background into a new, slightly different
industry—especially in today’s market.”



The CTT+ differs from other instructor credentials, like the Microsoft
Certified Trainer (MCT) and the Certified Novell Instructor (CNI), in
its vendor-neutral approach, which can help certified trainers launch
their careers in numerous technologies.



“Companies like Novell and Microsoft do recognize the CTT+ program as
part of a trainer requirement,” said Post. “Because the certification is
measuring a trainer’s ability and not a specific technology, it can
really be used across the board in many ways.”



“Having it standardized—where it’s something that multiple vendors
recognize—is good for the instructor as well,” said Jim Greene, director
of business development for education for Novell. “First of all, they
know we’re serious about it, and we’re all making sure that we meet the
same standard. Second, it gives trainers the opportunity to actually
teach multiple vendors’ materials without having to prove their skill
multiple times.”



And though the CTT+ was originally designed for the IT industry, the
certification crosses over to other industries. The key is the
certification’s measurement of core instructional skills that apply in
any industry where technical learning takes place.



For more information on CTT+, go to http://www.comptia.org.


Climbing the Ladder



So you’ve been working for a while now, and you can’t help wondering if
there’s more out there. There might be something more right where you
are. According to a recent survey from RHI Consulting
http://www.rhic.com), more than half of the leadership positions in
organizations are filled by people already working for them.



The survey asked, “What percentage of managerial positions within your
IT department are filled by candidates who were promoted from within?”
According to 1,400 CIOs polled, 53 percent of the people hired for these
managerial positions were hired internally. And 32 percent of the
respondents claimed that 90 percent of technology leadership positions
at their firms were filled by people already employed there.



So how can you be one of those who makes it up to the next rung on the
company career ladder?



Develop your role—make yourself available and visible. Volunteer for
assignments, especially those that will make you more visible to those
who hold the power to promote you. Resist the urge to turn down work
that involves making presentations to management—this is a key
opportunity to get yourself out there. Be flexible and open-minded.
Sometimes promotions come along because you’re willing to expand your
job role.



Develop relationships—with mentor and manager. Talk to your manager
about your professional development and what you need to do to ensure
your success. Then, set goals and work steadily toward them. Your mentor
should be someone higher up in the firm. This person can help you
navigate the office politics and may choose to groom you for a higher



Develop your skills. Understand the organization’s inner and outer
workings. That way, you’ll know what skills will contribute most to the
organization. Don’t just pursue technical training. You need to learn
business skills and communication skills, too. Take advantage of
training programs offered by your organization, or pursue training on
your own.



Development is the first rung on the ladder to the top.



Uncle Sam Wants Your Input!



In October 2001, President Bush established the Critical Infrastructure
Protection Board. Now, the board is looking for input in order to build
a National Strategy for cyber-security with 53 questions, and the SANS
Institute (
http://www.sans.org) is going to help get the answers.



If you don’t put in your two cents now about cyber security, you can’t
complain later that no one cares what you
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