Convio Inc. Names Ted Smith as Director of Client

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<p><strong>Austin, Texas &mdash; June 26</strong><br />Convio Inc., an organization that helps nonprofits strategically use the Internet to achieve extraordinary results, has named Ted Smith, Ph.D., as director of client education.<br /><br />Smith brings extensive knowledge and experience in developing curricula and designing education and training programs that help ensure successful software deployment, as well as provide the knowledge users need to get ongoing results from their technology and services purchase. </p><p>In addition, Smith is very familiar with Convio&rsquo;s software, having been a client and end-user since helping start the Hill Country Ride for AIDS in 2000. </p><p>As director, Smith will lead the team responsible for the development and delivery of a rich portfolio of classroom, online and customized training programs that help clients use Convio&rsquo;s broad suite of software solutions to more efficiently and effectively reach, motivate and retain constituents.<br /><br />Most recently, Smith was a principal of a successful consulting practice in business and technical communication services for a diverse portfolio of clients ranging from associations and nonprofits to government entities and Fortune 500 companies. </p><p>Before his consulting venture, Smith held manager, instructo and curriculum development positions with Motive Inc. </p><p>There, he led continuing-education programs for clients and developed and implemented training and education programs that were recognized with industry awards and consistent praise from attendees and clients. </p><p>He also served as an assistant professor at the University of Texas at Austin.<br /><br />Smith earned a doctorate in English and linguistics and a master&rsquo;s degree in linguistics from the University of Michigan. He also earned a bachelor&rsquo;s degree in English and philosophy from Amherst College.</p>

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