Convergys Names Alex Lowrie Global Practice Leader

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<p><strong>Cincinnati &mdash; Aug. 21</strong><br />Convergys Corp., a global provider of customer care, human resources and billing services, has named Alex Lowrie as global practice leader for its learning solutions offering.  </p><p>In this capacity, Lowrie is responsible for defining and driving Convergys&rsquo; Learning Center of Excellence, which provides expert learning services to Convergys customers.  </p><p>He oversees the implementation and ongoing operation of quality, scalable and cost-effective learning services; the development and maintenance of pricing models in support of all learning offerings; learning solutions&rsquo; content management, authoring and review systems infrastructure; and the provisioning of content maintenance and translation services in support of HRO implementations. <br /><br />Lowrie joined Convergys Learning solutions six years ago through Convergys&#39; acquisition of Digital Think.  </p><p>He has a master&rsquo;s degree in instructional design and technologies from San Francisco State University and possesses more than 11 years of experience designing and developing learning products for global industry leaders.  </p><p>He also has spent seven years optimizing content development processes in both the standardized test preparation industry and the e-learning industry.  </p><p>For the past two years, he has defined and applied standardization practices in Convergys&rsquo; shared service learning operation. <br /><br />Lowrie is a frequent presenter at major trade events such as ASTD, TechLearn and the e-Learning Guild.</p>

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