Convergys Named to Global Outsourcing 100 List

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<p><strong>Cincinnati &mdash; March 7</strong> <br />Convergys Corp., a global leader in customer care, human resources and billing services, has announced that the International Association of Outsourcing Professionals&rsquo; (IAOP) has selected Convergys as one of the world&rsquo;s best outsourcing service providers.</p><p>The IAOP named Convergys to its second-annual ranking of the World&rsquo;s Best Outsourcing Service Providers – The Global Outsourcing 100. </p><p>The list includes the biggest and best companies from around the world that provide the full spectrum of outsourcing services. </p><p>&ldquo;We are honored to be named to this select list of global outsourcing companies,&quot; said Dave Dougherty, Convergys president and chief operating officer. &ldquo;This distinction is a true reflection of the emphasis we place on providing exceptional solutions for our clients, helping them keep their customer relationships positive and profitable.&rdquo; </p><p>IAOP named Convergys to the Global Outsourcing 100 based in part on the following criteria: </p><li>The value Convergys brings to its clients&#39; customer experience </li><li>The depth and breadth of Convergys competencies demonstrated through industry recognition, relevant certifications and investment in the development of people, process and technologies </li><li>The experience and accomplishments of Convergys&rsquo; executive team and its investment in management systems that ensure outsourcing success <p>By applying more than 20 years of operational experience in providing outsourcing, Convergys brings clarity and rigor to defining, implementing and managing client-specific solutions. </p><p>Convergys&rsquo; outsourcing solutions help its clients improve operational efficiency and service quality, enrich the customer experience and strengthen customer relationships to improve their competitive advantage and increase revenue growth. </p></li>

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