Citrix: Collaborating With Constituents for a New Cert Program

In early 2007, Citrix Education decided to revamp its certification program. Not only did changes to the program need to reflect and support the growth of the Citrix product portfolio — as well as evolving technologies and industry trends — but the new curriculum also had to address the needs of Citrix customers and partners.

For this reason, Citrix Education tapped into its constituents to collect in-depth feedback on the existing program and solicit ideas for improvements. The following findings emerged:

  • Customers wanted more certification options that would address a broader range of job roles and multiple technology specializations, especially in the “red hot” virtualization market.
  • Individuals who are already Citrix certified needed an easier way to advance and update their certifications.
  • It was important to ensure that the value of Citrix certification was upheld and not compromised with any changes to the program.

Based on this feedback, the Citrix certification program was reorganized into three levels of certification, which are based on job roles:

  • Administrator Series, which consists of the Citrix Certified Administrator (CCA), the new Platinum Edition CCA and the new Citrix Certified Advanced Administrator (CCAA).
  • Engineer Series, which comprises the Citrix Certified Enterprise Engineer (CCEE).
  • Architect Series, which comprises the Citrix Certified Integration Architect (CCIA).

The tracks under each certification align with four distinct solution paths, enabling IT professionals to achieve specific credentials for application virtualization, server virtualization, application networking and desktop…


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