Cisco Systems has introduced revisions to its Certified Voice Professional (CCVP) certification curriculum. The CCVP course and exam updates allow network professionals to certify a voice technologies skill set.
These updates are specific to the Implementing Voice Gateways and Gatekeepers (GWGK) and the Cisco IP Telephony (CIPT) courses and exams. The new GWGK curriculum features expanded labs and updates on the IP-to-IP gateways and RSVP lessons. The CIPT curriculum now allows IT professionals to certify their ability to install, configure and support Cisco Unified CallManager 5.0 in a Cisco Unified Communications deployment.
Ray Garra, senior manager of learning and development, manages the advanced technology certification programs and said there are several reasons why Cisco decided to revise CCVP.
“It’s in keeping with how VoIP in general is now much more than just VoIP — it’s more of a unified communication solution for our customers, either enterprises or service providers,” Garra said. “That drives change at the infrastructure level and also in the way that someone designs or plans out a unified communication solution, depending on their needs. For us to have current, relevant certifications and also training in this area is key.”
He also said a good percentage of the CCVP curriculum is vendor-neutral, which reflects a desire on Cisco’s part to contribute to the momentum of the voice technology sector in general, not just solidify Cisco’s place within it.
“What we’re trying to do is build more of a stronger appreciation or…
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