In a global business climate populated by organizations under pressure to keep costs low, telepresence is emerging as an increasingly significant chunk of communications in general. The telepresence market may reach $4.7 billion in revenue worldwide by 2014, predicts business research and consulting firm Frost & Sullivan.
As such, IT professionals are scrambling to develop the skill sets necessary to work with technologies that bring people in remote locations together through video and audio feed.
Last week, Cisco announced an extension of its certification program designed in response to increasing market demand for telepresence and collaboration solutions. Cisco is releasing two specialist certifications: the Cisco TelePresence Solutions Specialist and the Cisco TelePresence Installations Specialist. The courses and exams are scheduled to go live by January 2010.
The Cisco TelePresence Solutions Specialist certification focuses on the job performance needs of a midcareer voice specialist or networking engineer who seeks to specialize in the planning, design, implementation and maintenance of Cisco TelePresence deployments. Tasks include assessing network paths for rich media, evaluating call-control design options and configuring interoperability functions. The Cisco Certified Network Associate (CCNA) certification is a prerequisite.
The Cisco TelePresence Installations Specialist certification focuses on the job performance needs of an installation technician seeking to master the physical deployment and construction of single-screen Cisco TelePresence Systems. Tasks include assessing room readiness, tuning cameras and microphones and installing high-definition screens. While there is no prerequisite certification, a working understanding of basic Internet-based device connections is highly recommended.
Christine Yoshida, senior manager…
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