• There's always a better IT job than the one you have now.

    Dear CertMag: I’m spinning my IT wheels

     Dear CertMag  is a weekly feature that addresses common questions about certification and related IT issues. Have a question? Send an e-mail to editor (at) certmag (dot) com.

    Dear CertMag: I work at a call center for a large regional internet service provider and I feel like I’ve sort of been in helpdesk hell forever. …

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  • Dear CertMag: Do I need a certification to validate my job skills?

     Dear CertMag  is a weekly feature that addresses common questions about certification and related IT issues. Have a question? Send an e-mail to editor (at) certmag (dot) com.

    Dear CertMag: I’m the IT guy for a small daily newspaper. I basically do a lot of the same things I’ve been doing for people since high …

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  • Students are using certification to get ahead.

    CertStudent: New feature kicks off in a New York state of mind

    Welcome to the start of something new at CertMag. People get certified at lots of different stages in life. And once a person starts down a certification path, one thing typically leads to another. There’s always another cert beyond the horizon. One group that intrigues us, however, is what you might call certification’s all-rookie squad. …

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  • Dear CertMag May 2

    Dear CertMag: Should I get a tech job or go to college?

     Dear CertMag  is a weekly feature that addresses common questions about certification and related IT issues. Have a question? Send an e-mail to editor (at) certmag (dot) com.

    Dear CertMag: I’m about to finish high school at the end of May. I have four certs, A+, Network+, Security+ and CCNA from Cisco. I’m in my …

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  • Keyboard stethescope THUMB

    Picture This: A Visual Guide to Failure Values

    As you study for a variety of certification exams (such as CompTIA’s Cloud+, A+, Security+, etc.), there are a number of “failure”-related values you will need to learn. Typically, these are associated with hardware components such as the hard drive. You will be tested repeatedly on the same set of failure values — or a …

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  • Woman designs image THUMB

    Dear CertMag: Returning to web design after several years away

     Dear CertMag  is a weekly feature that addresses common questions about certification and related IT issues. Have a question? Send an e-mail to editor (at) certmag (dot) com.

    Dear CertMag: I’ve been a stay-at-home mom for quite a few years, but my youngest is now entering middle school. I have a very modest IT background …

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