Books24x7 Launches ITIL Collection
<p><strong>Norwood, Mass. — June 26</strong><br />Books24x7, a subsidiary of SkillSoft PLC and the developer of online book collections for IT, business, engineering, financial and government professionals, has announced the availability of ITIL Powered by Books24x7, a new online collection that provides subscribers with complete access to the current IT Infrastructure Library (ITIL), ITIL Version 3. </p><p>The most widely accepted approach to IT service management (ITSM) in the world, ITIL is a best practice framework that enables businesses to deliver high-quality IT services and more effectively manage IT operations.<br /><br />Large enterprises increasingly depend on IT services to achieve their corporate objectives and meet their rapidly changing business needs. </p><p>First conceived nearly 20 years ago, ITIL provides a cohesive set of best practices and management procedures for managing IT operations and addressing the organizational structure and skill requirements faced by today’s IT organizations. </p><p>Published in May 2007, ITIL Version 3 is a service life cycle-based methodology incorporating the best of ITIL Versions 1 and 2, as well as tested best practices for ITSM. </p><p>Geared toward helping organizations migrate from business and IT alignment to business and IT integration, ITIL Version 3 is made up of five core volumes covering service strategy, service design, service transition, service operation and continual service improvement, as well as a bonus volume titled "The Official Introduction to the ITIL Service Life Cycle," when it becomes available.. <br /><br />Books24x7 offers online access to the complete ITIL Version 3 collection through a partnership with The Stationery Office (TSO) and the U.K. Office of Government Commerce (OGC). </p><p>As with other collections, the text of the ITIL collection is fully searchable through Books24x7’s unique multi-tier search engine, allowing users to pinpoint precisely the information they need, at the highest point of need. </p><p>In addition, users can add titles from the collection to their personal bookshelves for quick, easy access while also having the ability to create bookmarks and notes for future reference. </p><p>These rich, powerful capabilities facilitate on-the-job access to critical information, helping to increase retention and drive performance at all levels of the organization.<br /><br />“We’re thrilled to partner with Books24x7 to make ITIL Version 3 available as part of the company’s extensive online library,” said Mark Bush, TSO sales director. “The ITIL collection will prove an excellent resource for Books24x7 subscribers’ intent on implementing and maintaining the ITIL guidance within their own organizations. </p><p>"Moreover, we value the partnership with Books24x7 because it creates a new distribution channel for the ITIL content, enhancing our global reach.”<br /><br />The Books24x7 ITIL collection complements Books24x7’s flagship product, ITPro, which serves the needs of programmers, network administrators, database developers and other technical professionals. </p><p>All newly published ITIL books will automatically be added to the ITIL collection as they are published.<br /><br />“The broader IT community has been eagerly awaiting the release of ITIL Version 3,” said John Ambrose, SkillSoft senior vice president of strategy, corporate development and emerging business. “Through our partnership with TSO, we’re well-positioned to address the market need for the latest ITIL best practices. Our ITIL collection provides IT professionals with on-demand access to the information needed to implement ITIL best practices and ensure that IT services are effectively supporting the organization’s broader business objectives.”</p>
