Books24x7 Launches ITIL Collection

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<p><strong>Norwood, Mass. &mdash; June 26</strong><br />Books24x7, a subsidiary of SkillSoft PLC and the developer of online book collections for IT, business, engineering, financial and government professionals, has announced the availability of ITIL Powered by Books24x7, a new online collection that provides subscribers with complete access to the current IT Infrastructure Library (ITIL), ITIL Version 3.&nbsp; </p><p>The most widely accepted approach to IT service management (ITSM) in the world, ITIL is a best practice framework that enables businesses to deliver high-quality IT services and more effectively manage IT operations.<br /><br />Large enterprises increasingly depend on IT services to achieve their corporate objectives and meet their rapidly changing business needs.&nbsp; </p><p>First conceived nearly 20 years ago, ITIL provides a cohesive set of best practices and management procedures for managing IT operations and addressing the organizational structure and skill requirements faced by today&rsquo;s IT organizations.&nbsp; </p><p>Published in May 2007, ITIL Version 3 is a service life cycle-based methodology incorporating the best of ITIL Versions 1 and 2, as well as tested best practices for ITSM.&nbsp; </p><p>Geared toward helping organizations migrate from business and IT alignment to business and IT integration, ITIL Version 3 is made up of five core volumes covering service strategy, service design, service transition, service operation and continual service improvement, as well as a bonus volume titled &quot;The Official Introduction to the ITIL Service Life Cycle,&quot; when it becomes available.. <br /><br />Books24x7 offers online access to the complete ITIL Version 3 collection through a partnership with The Stationery Office (TSO) and the U.K. Office of Government Commerce (OGC).&nbsp; </p><p>As with other collections, the text of the ITIL collection is fully searchable through Books24x7&rsquo;s unique multi-tier search engine, allowing users to pinpoint precisely the information they need, at the highest point of need.&nbsp; </p><p>In addition, users can add titles from the collection to their personal bookshelves for quick, easy access while also having the ability to create bookmarks and notes for future reference.&nbsp; </p><p>These rich, powerful capabilities facilitate on-the-job access to critical information, helping to increase retention and drive performance at all levels of the organization.<br /><br />&ldquo;We&rsquo;re thrilled to partner with Books24x7 to make ITIL Version 3 available as part of the company&rsquo;s extensive online library,&rdquo; said Mark Bush, TSO sales director. &ldquo;The ITIL collection will prove an excellent resource for Books24x7 subscribers&rsquo; intent on implementing and maintaining the ITIL guidance within their own organizations.&nbsp; </p><p>&quot;Moreover, we value the partnership with Books24x7 because it creates a new distribution channel for the ITIL content, enhancing our global reach.&rdquo;<br /><br />The Books24x7 ITIL collection complements Books24x7&rsquo;s flagship product, ITPro, which serves the needs of programmers, network administrators, database developers and other technical professionals.&nbsp; </p><p>All newly published ITIL books will automatically be added to the ITIL collection as they are published.<br /><br />&ldquo;The broader IT community has been eagerly awaiting the release of ITIL Version 3,&rdquo; said John Ambrose, SkillSoft senior vice president of strategy, corporate development and emerging business. &ldquo;Through our partnership with TSO, we&rsquo;re well-positioned to address the market need for the latest ITIL best practices. Our ITIL collection provides IT professionals with on-demand access to the information needed to implement ITIL best practices and ensure that IT services are effectively supporting the organization&rsquo;s broader business objectives.&rdquo;</p>

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