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    Strategies to Teach Soft Skill, Business Acumen

    Some in the training space believe that teaching soft skills or business acumen, commonly known as m

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    Identifying and Developing Potential Leaders

    Identifying which employees might work well as project leaders can be simple when they step up to th

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    Podcasting in the Classroom

    As rapidly as it’s become a popular medium of entertainment, podcasting has matured into an extremely capabl

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    DIAP: Department of Defense’s Certified Guard

    The Defense-wide Information Assurance Program (DIAP) was created by the Department of Defense (DoD) to addr

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    Helping ESL Customers

    The help desk environment can be a tense one — customers often call in frantic, and almost all of th

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    Establishing Rates: Getting What You Want

    As an independent IT contractor, your credentials, references and work examples are probably among t

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    How to Achieve Work-Class Balance

    Balancing a job with a full class load is no easy feat. Achieving success in this area requires mastering ti

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